Pen taps registering as double clicks

Anonymous
2016-08-03T21:34:38+00:00

I installed a pending driver update on my SP4 yesterday and the anniversary update today. Now tapping with the pen registers as a double-click about 10% of the time, which makes pen input pretty much useless. The usual calibration options and settings in Settings, Control Panel and the Surface app didn't have any effect on this. I tried manually installing the latest SP4 drivers (8/3) but that didn't change anything, either.

This is also noticeable when drawing a continuous line. The The pen is suddenly detected as not pressed, and immediately again as pressed.

Surface | Surface Pro | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-06-11T15:59:16+00:00

Hey everyone,

I was like everybody, ever since I got my Surface Pro 4 my pen always randomly double-click while I tried to use touch keyboard.

So after I tried to search through all the forums and reddit. I stumbled into this site:

http://www.lovemysurface.net/remap-the-surface-pen-button/

Basically it lets you re-calibrate your pen.

-Simply type "calibrate" into your search bar and choose "calibrate the screen for pen or touch input".

-Choose "Setup" to first reset your pen by clicking the screen when prompt one time, then press enter after that to return.

-Choose "Calibrate" and then "Pen input".

-Use the pen to tap on the cross-hair point at the corner of your screen (It's kinda hard to find, but just follow the line and you'll see them eventually.

-After you are done, choose "Save"

This basically solve the problem for me, so I hope this help the others who are looking for a solution as well :)

Pruk

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  1. Anonymous
    2016-12-03T09:53:03+00:00

    Same problem here. It is so annoying. Microsoft really needs to address this long lasting problem.

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  2. Anonymous
    2016-12-03T08:04:10+00:00

    At least we know it's a Software/Firmware issue. When I got my replacement SP4 it came with an older version of Win10 and an older Firmware. I thoroughly tested the pen and it was working fine. However, after the anniversary updates went through, the pen-double-input started again.

    I already contacted microsofts support multiple times and reported this issue, now all I can do is wait.

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  3. Anonymous
    2016-12-02T08:27:50+00:00

    I'm so glad to have finally found this post. I just purchased a Surface Pro 4 and I noticed the double input while using the pen immediately. I thought it was due to a imperfection of the pen tip, however when I brought it in to the Microsoft store to add the warranty and got a new pen tip, the problem persisted.

    Staff were shown the problem and they actually just gave me a new surface when the tablet I had was only a day old. They said they had never seen an issue like this before. When I opened the brand new tablet with a brand new pen, the problem was still there. Would happily do whatever it takes to get this problem fixed because I was starting to seriously regret my purchase. Glad to see I'm not the only one with this issue. Hopefully a future software fix will change this because I cannot use the pen.

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  4. Anonymous
    2016-10-04T18:08:19+00:00

    I don't use a screen protector and still experience this issue. Like I said earlier, my replacement SP4 came with an older firmware and worked fine until updated past the anniversary update.

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