Pen taps registering as double clicks

Anonymous
2016-08-03T21:34:38+00:00

I installed a pending driver update on my SP4 yesterday and the anniversary update today. Now tapping with the pen registers as a double-click about 10% of the time, which makes pen input pretty much useless. The usual calibration options and settings in Settings, Control Panel and the Surface app didn't have any effect on this. I tried manually installing the latest SP4 drivers (8/3) but that didn't change anything, either.

This is also noticeable when drawing a continuous line. The The pen is suddenly detected as not pressed, and immediately again as pressed.

Surface | Surface Pro | Display and screen

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Anonymous
2017-06-11T15:59:16+00:00

Hey everyone,

I was like everybody, ever since I got my Surface Pro 4 my pen always randomly double-click while I tried to use touch keyboard.

So after I tried to search through all the forums and reddit. I stumbled into this site:

http://www.lovemysurface.net/remap-the-surface-pen-button/

Basically it lets you re-calibrate your pen.

-Simply type "calibrate" into your search bar and choose "calibrate the screen for pen or touch input".

-Choose "Setup" to first reset your pen by clicking the screen when prompt one time, then press enter after that to return.

-Choose "Calibrate" and then "Pen input".

-Use the pen to tap on the cross-hair point at the corner of your screen (It's kinda hard to find, but just follow the line and you'll see them eventually.

-After you are done, choose "Save"

This basically solve the problem for me, so I hope this help the others who are looking for a solution as well :)

Pruk

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  1. Anonymous
    2016-08-06T23:02:55+00:00

    It looks like this may have really been the beginning of a hardware problem with the pen because it's now completely dead. No writing, no buttons. The LED for pairing mode doesn't turn on anymore, either. I'll contact support.

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  2. Anonymous
    2016-08-05T22:39:06+00:00

    The only thing that doesn't match up in the troubleshooting instructions is that there is no "Surface Pro Touch Controller Firmware" in the device manager under Firmware, but there is an entry "Surface Touch". The latest updates are installed, no pending updates or reboots.

    Hi szeiger,

    Thanks for responding. For further troubleshooting of your Surface Pen, we recommend you to contact Answer Desk on this link.

    Regards,

    Erwin Nga

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  3. Anonymous
    2016-08-05T12:51:48+00:00

    The only thing that doesn't match up in the troubleshooting instructions is that there is no "Surface Pro Touch Controller Firmware" in the device manager under Firmware, but there is an entry "Surface Touch". The latest updates are installed, no pending updates or reboots.

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  4. Anonymous
    2016-08-05T04:15:48+00:00

    Hi szeiger.

    Welcome to Microsoft Community and thank you for posting your concern here.

    To troubleshoot Surface Pen, click this link.

    Regards,

    Erwin Nga

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