Resetting Surface RT in NOV 2016. Cannot get Windows RT 8.1 Update 3. [Solved]

Is this update still available??  I recently refreshed my Surface RT thinking it would help with another problem.  Unfortunately, it essentially brought the OS back to zero.  I've installed all available updates but kb3033055 (Update 3 which reconfigures the Start button) did not install.  Now when I run Windows Update, it runs and runs without ever stopping and without identifying kb3033055 as an available update.  Anyone have insight as to how I can reinstall this update??

My last update is KB2919355. I attached all my 52 updates below.

You are showing us a view of your Control Panel with KB2919355 first. 

Now I see what you had done.  You were in the wrong place.   If you want to use Control Panel you need to get into System and Security, then under Windows Update, View update history.   Then scroll down.   (We still can't do a find in there either.)  Hopefully you will see the November 2016 rollup that I mentioned. 

But please try the PowerShell method too.  You can do Find with it and you can capture the output.  E.g. in order to find out where KB2919355 really fits in your list you could use right-click Find Up for that.  FWIW when I do that and then scroll down to the bottom, the real "last" update is a long way down.

FYI

Robert

My last update is KB2919355. I attached all my 52 updates below.

You are showing us a view of your Control Panel with KB2919355 first.  That may only be your last cumulative update (and who knows what the sort order is because you aren't show us a View Details).  Instead please try using the PowerShell pipeline I mentioned and just give the last few items from it.  You could also open the MUF WU page and tell us what you see at the top of it, probably KB2919355 again as the last cumulative update but what is first under that?

BTW your screenshot is showing 118 updates installed, so it would appear that 52 was in fact less than half of what you could really look at.

The PowerShell pipeline is at the bottom of the page in the other thread and was a reply to you.  Note that the first part is not the pipeline but the command line prefix you will have to get to to open PowerShell if you don't have your Environment variables set correctly to use it otherwise.

PS C:\Windows\system32\WindowsPowerShell\v1.0> Get-HotFix | sort InstalledOn | FT HotFixID, InstalledOn -AutoSize

Here's a direct way to get into the  MUF WU History

ms-settings://windowsupdate-history

Again, I would expect that you may see your KB2919355 first there, as the last cumulative update, so what you want to see as the last update is the one below it.   Unfortunately we cannot do finds there so you may want to skip updates for Defender, etc. manually to get to one that would be more significant as being the last update to your OS.  For example, I have to scroll a fair bit down to find that  November 2016 Security rollup KB3197874 I mentioned.

Ugh.  It looks like we can only use that "direct way" in W10.  In W8.2 RT you will have to use some navigation, e.g. starting with either Win-i or Win-w.   For the latter try  Win-w W U H Enter.  Note the spaces to get the necessary first letter matching so the Enter opens the first hit.

And I would still like you to try to focus on getting KB3000850 how ever that has to be done (assuming you don't already have it).   So, once you get into the MUF WU History please go back to the Check now button and its View details link and tell us what you see there.  In particular, what do you see as Optional?

HTH

Robert

Sawadeekrap! I just back from Bangkok last month. My condolences to your late king.

No worries, your written English is good.  I understand you.

Lets wait and see anyone else have similar problem and we may brainstorm together and have this surface RT issues fixed.