surface duo 2 trade in

Anonymous
2022-05-05T04:08:24+00:00

I have a surface duo 2 that I purchased about 6 months ago and I am quite used to it and like it - I get that it is not one big screen but 2 seperate ones that let me get more work done.

I have the bumpers, but I dropped it and it landed on the hinge end and cracked one screen. A repair by Microsoft costs $700. I see that the new ones are reduced by $1,100. Also, they have up to a $700 trade for some items. So it is cheaper to buy a new one and trade-in my old one.

Questions. 1. I can't see where to trade in a surface duo 2 - only a surface duo 1. How do I trade-in the Duo 2?

  1. All surface duo's are out of stock. The $500 price drop and out of stock makes me feel like they are terminating the line. That worries me (I owned 2 invoke speakers, an HP EliteX3, etc - I feel like a sucker). Is Microsoft terminating the line?
Surface | Surface Duo | Performance and maintenance

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  1. Anonymous
    2022-05-07T20:52:02+00:00
    1. The Surface Duo 2 is not eligible for a trade in at this point. This is the case for both the Microsoft Store and Best Buy.
    2. I don't believe Microsoft is terminating the line. The price drop probably caused a big increase in order and the out of stock could be temporary due to this. The 128 GB SSD Glacier model is still showing available in the Microsoft Store. Other models are still available at Best Buy. There have been zero rumors at this point about Microsoft not continuing the Surface Duo line. There would be rumblings on the various blogs and YouTube channels., etc. if they were -- and only crickets so far.

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  2. Anonymous
    2022-05-06T19:13:39+00:00

    Bumpers on the Surface Duo 2 are only for minor drops, bumps etc. Otterbox Rivetter case is the only drop protection available.

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