Surface Pro has no sound when external display is connected

Anonymous
2013-02-20T08:38:59+00:00

When I have an external monitor connected via the mini displayport on the Surface Pro, there is no sound played through the Surface's speakers.  I have plug in speakers into the mini audio out.  Does the mini-dp on Surface support audio and is trying to output audio?  I'm currently using a mini-dp to displayport cable, and would prefer the option to choose whether the sound is being piped through the mini-dp or continue through the Surface's speakers.

Surface | Surface Pro | USB-C

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-02-20T09:09:09+00:00

If you open the playback devices in the sound icon on the taskbar, you should be able to select the desired output device. It is likely to switch to the digital out when connected with the digital video out.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

43 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-01-05T14:12:01+00:00

    Hi Michael,

    We suggest that your visit the nearest Microsoft Store for assistance or contact our Answer desk team.

    We're just here if you have other concerns.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-01-03T08:43:13+00:00

    I rebooted the machine with the HDMI cable attached and then it worked. Make sure your output device is checked in the audio controls (little speaker icon bottom right main screen). I'm unhappy with this solution (Damn you, MS) but it works.

    thanks, but this does not work for me. I read this whole thread and tried the solutions... The HDMI does not appear in the audio controls.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-01-03T00:29:10+00:00

    I rebooted the machine with the HDMI cable attached and then it worked. Make sure your output device is checked in the audio controls (little speaker icon bottom right main screen). I'm unhappy with this solution (Damn you, MS) but it works.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-01-02T23:26:05+00:00

    Same problem here!

    No sound from displayport to HDMI. I tried different cables and none worked for me. The Audio device does not appear, Video works well.

    In device Manager there is no Intel Audio, only Realtek HD Audio device.

    I resettet me SP3 with MS SP3 ISO. Didn't help. I'm very unhappy paying more than 1000€ and the device does not play audio via displayport!

    Using the Surface dock, audio works well with the same cable!

    Any solutions for me?

    Thanks

    Was this answer helpful?

    0 comments