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I bought the Surface Pro 2017 i7 8GB model a couple of days ago primarily for Zbrush (3D sculpting software) with the use of the surface Pen.
Everything seems to work other that this problem: When i place the pen tip on the screen there seems to be a small zone of about 3mm around the tip where nothing gets registered. When i go out of this zone the stroke gets registered and everything seems fine and is responsive. This happens with every new stroke.
The issue is only with the pen, the trackpad works fine. I did not encounter this issue in other software than Zbrush so far; Photoshop is fine.
I downloaded the Wintab drivers, turned off 'flicks' and 'press and hold'. Windows is updated (Windows 10, version 1803)
I really hope somebody can help me since I use Zbrush professionally and I bought the Surface Pro just for this software.
Other than this I really love the device and I would hate to return it just for this small software issue.
Kind Regards, Robin
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is really messed up... like Microsoft doesn't really care about the pen functionality for productivity. Even in Paint, PAINT!... their own UI sliders and colour pickers all have a deadzone. You can walk into any BestBuy and walk over to the Surface section. Pick up one of the display models, open up Paint, or even Paint 3D, and play around with the colour picker to see this same deadzone.
