It was very unresponsive and didn't register click and drags reliably. Was pretty much impossible to even draw a marquee box around files etc.
Pen lag/deadzone on Surface pro 2017 in Zbrush
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Anonymous
I bought the Surface Pro 2017 i7 8GB model a couple of days ago primarily for Zbrush (3D sculpting software) with the use of the surface Pen.
Everything seems to work other that this problem: When i place the pen tip on the screen there seems to be a small zone of about 3mm around the tip where nothing gets registered. When i go out of this zone the stroke gets registered and everything seems fine and is responsive. This happens with every new stroke.
The issue is only with the pen, the trackpad works fine. I did not encounter this issue in other software than Zbrush so far; Photoshop is fine.
I downloaded the Wintab drivers, turned off 'flicks' and 'press and hold'. Windows is updated (Windows 10, version 1803)
I really hope somebody can help me since I use Zbrush professionally and I bought the Surface Pro just for this software.
Other than this I really love the device and I would hate to return it just for this small software issue.
Kind Regards, Robin
Surface | Surface Pro | Display and screen
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56 answers
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Anonymous
2018-09-17T01:17:10+00:00 -
Anonymous
2018-09-16T16:31:39+00:00 Yes, plugging a tablet still works perfectly, it's just using a pen on the screen where the issue is present.
I was curious if the issue was present with the Bamboo pen too in case it was using different drivers, being from Wacom, but it looks like it uses the MPP on Surface devices too so will have the same issue. Rats.
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Anonymous
2018-09-16T13:49:55+00:00 Hi Evan
What problem did you get with the Bamboo pen? Laggy?
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Anonymous
2018-09-16T13:44:49+00:00 I have Wacom intuos 4 and try it on my surface pro4. It works perfectly without any dead zone or lag. It's buggy just for the surface pen.
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Anonymous
2018-09-15T14:44:21+00:00 I have tried the Bamboo Ink and it was super disappointing, returned it the same day. Using default pen, which works great except in zbrush.