Surface Pro 8 crashed during MS Teams and Zoom meetings

Anonymous
2022-06-29T19:33:07+00:00

Purchased new Surface Pro 8 from MS Store this April, exactly two months ago. Very frustrating as virtual meetings were the primary task that I bought this device in the first place. Have updated all drivers, searched online for fixes, and have a support ticket registered this AM. So far, no answers. Am back to using an old Mac Air for the meetings.

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2023-03-22T17:59:09+00:00

    Put me down on this list. When running zoom and outlook, zoom will crash and totally lock up. The issue when closing zoom is that zoom still thinks I am in the meeting and it won't let me log back in. I am using an SSO login. Same thing happened when using Microsoft Teams for video meetings.

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  2. Anonymous
    2023-03-15T13:55:25+00:00

    We are having this issue on multiple surface 8 devices, we have seen it with Webex too. Is there an update from MS ?!!!!

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  3. Anonymous
    2023-03-13T22:09:01+00:00

    Hi, anybody can help? Is it a hardware issue?

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  4. Anonymous
    2023-03-10T02:26:44+00:00

    I am having exact same problem. Troubleshooted but no help.

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  5. Anonymous
    2023-02-10T18:39:46+00:00

    Help, please - having the same exact issue

    Surface crashes while on Google Meet, windows 11, Surface 8

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