Dear Microsoft
Can someone please look at this issue?
The list of people with this issue is growing.
No response from MSFT on this. Please help
Thomas
Surface Pro 8 crashed during MS Teams and Zoom meetings
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Anonymous
Purchased new Surface Pro 8 from MS Store this April, exactly two months ago. Very frustrating as virtual meetings were the primary task that I bought this device in the first place. Have updated all drivers, searched online for fixes, and have a support ticket registered this AM. So far, no answers. Am back to using an old Mac Air for the meetings.
Surface | Surface Pro | Performance and maintenance
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45 answers
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Anonymous
2023-03-27T19:34:17+00:00 -
Anonymous
2023-03-25T14:01:17+00:00 Agree 100%!!
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Anonymous
2023-03-25T03:51:35+00:00 I have the similar issue on Skype video call, blue screen says it's HARDWARE error and reboots automatically.
After searching on Google, find this issue has been around one year already, on both Pro 7 and Pro 8.
BSOS is totally unacceptable error for a working laptop, we rely on it for business meetings and work, Microsoft need to provide a solution to fix it as soon as possible, otherwise should announce a recall worldwide. I use d dozens of laptops for twenty years, and haven't seen so bad service for such application/hardware issue.
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Anonymous
2023-03-22T17:59:09+00:00 Put me down on this list. When running zoom and outlook, zoom will crash and totally lock up. The issue when closing zoom is that zoom still thinks I am in the meeting and it won't let me log back in. I am using an SSO login. Same thing happened when using Microsoft Teams for video meetings.
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Anonymous
2023-03-15T13:55:25+00:00 We are having this issue on multiple surface 8 devices, we have seen it with Webex too. Is there an update from MS ?!!!!