Surface 4 Pro screen bulging at lower left edge and separated from the frame

@MICROSOFT, any comments for the SCREEN SHAKING??????

I have a Surface 4 Pro that I purchased in March 2016. Over the last few days, I was seeing a considerable color bleed on lower left edge of the screen. Then I stared noticing that that type cover does not seem to close flat against the screen. On closer inspection, I found that the screen is bulging (curving out) on the lower left side and the screen edge has separated from the frame, exposing a gap, Some of the circuitry inside seems to be pushing out as well from what I can see through the gap, indicating something inside is exerting an outward pressure. I pushed the screen back in and with a little pressure it got flattened. However, after a few minutes use, the screen bulged out again. There is no physical damage to the screen, the bezel or the device in general, no cracks or scratches.

What is causing this and what is a possible solution?

Thanks,

Deepak

Mine expanded too due to the battery expanding. MS says it is a warranty issue. I asked who I am to contact when it starts a fire.

This is a recall issue NOT a warranty issue.

MS gave the option to buy a "new one" - news for you MS...

I won't buy **** from you - ever. 

Bought mine in 2017. Seems like I have exactly the same issue. You saying I should stop using the unit?

Many thanks, Robert, for this helpful advice.

Hi everyone,

This is a know issue with Microsoft Surface products. There needs to be an official recall, there are many accounts of these devices even catching on fire. 

Please join the FB group called, 

Microsoft Surface Book Problems With Screen Discoloration and Bulging

We all have the same story: Our laptops are out of warranty, please pay $599+ to have it fixed. No warning either of how dangerous this can be for us.

Here are more sources that prove this is a known defect (not to mention the many posts on this forum):

1. Business purchased 15 Surface products, 3 of them had the screen bulging issue. From this small user group, this could mean that 20 out of 100 Surface products are experiencing this issue: https://www.ifixit.com/News/32723/got-a-surface-book-or-surface-pro-4-watch-out-for-screen-bulging-batteries
2. Because of the "warranty", to add insult to injury a lot of us are unable to get it repaired free of charge https://mspoweruser.com/surface-book-owners-are-reporting-swollen-batteries/

Unfortunate instances of them catching fire because of the defect:

1. Caught fire in Apartment:https://borncity.com/win/2019/09/10/microsoft-surface-pro-4-caught-fire/
2. Caught fire in a plane cabin on flight to Dubai:https://answers.microsoft.com/en-us/surface/forum/all/surface-book-screen-is-gapping-at-top/e7cd4daa-6bf3-44fd-af1f-dfa9043f1656

Longtime Microsoft blogger Paul Thurrott is dubbing this moment in time with Microsoft as "Surfacegate" https://www.thurrott.com/mobile/microsoft-surface/64095/welcome-to-surfacegate

Yes.

Glad someone has the motivation to take on microsoft stome walling. 

i suspect this company is on the way out and the old folks are just counting their profits.