Surface 4 Pro screen bulging at lower left edge and separated from the frame

Anonymous
2017-11-04T20:36:18+00:00

I have a Surface 4 Pro that I purchased in March 2016. Over the last few days, I was seeing a considerable color bleed on lower left edge of the screen. Then I stared noticing that that type cover does not seem to close flat against the screen. On closer inspection, I found that the screen is bulging (curving out) on the lower left side and the screen edge has separated from the frame, exposing a gap, Some of the circuitry inside seems to be pushing out as well from what I can see through the gap, indicating something inside is exerting an outward pressure. I pushed the screen back in and with a little pressure it got flattened. However, after a few minutes use, the screen bulged out again. There is no physical damage to the screen, the bezel or the device in general, no cracks or scratches.

What is causing this and what is a possible solution?

Thanks,

Deepak

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2021-01-21T13:25:59+00:00

    my base has fully delaminated from the keyboard. No reason why.  The glue is still visible in strands.

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  2. Anonymous
    2021-01-21T12:55:51+00:00

    same happening to mine

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  3. Anonymous
    2021-01-21T11:24:58+00:00

    Doubt this is the solution, even tho MS now (after all these years) says not to leave AC adaptor on.

    People I know who have replaced the swollen battery with a new, exact OEM one says even tho they only plug in when in use, the back gets hot after 2 hours heavy use (eg playing a video file) and weird screen artifacts occur, such as a ghost image that stays on even after a hard reset (!!!) or flickering or jittering. In all such cases, the back needs to cool down to get rid of the problem.

    This suggests charging circuitry has a design flaw, or that the heat dispersal system isnt powerful enough. In any case, BAD!

    No wonder Consumer Reports issued a NOT RECOMMENDED, after this POS managed to rack up the most complaints in  survey of laptop owners.

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  4. Anonymous
    2021-01-18T02:53:45+00:00

    I think so

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  5. Anonymous
    2021-01-18T02:12:41+00:00

    Hi Thanks for your reply.  

    I am experiencing the same screen bulging on my surface, but all the stores are closed. can this be done online?

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