Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

379 additional answers

Sort by: Oldest
  1. Anonymous
    2019-09-22T15:55:27+00:00

    I thought it was fixed for me too... until this morning. I hope that it is truly resolved for you.

    Will see in next days. However I think I got that issue after a non-firmware update (sl2)

    Was this answer helpful?

    0 comments No comments
  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-09-22T15:59:44+00:00

    The trouble with the silence from Microsoft is that we don't know which devices they have released test firmware for. It's a crapshoot at best. We know SP6 owners have reported receiving test firmware.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-09-22T16:10:03+00:00

    I'll remain a member of the Insider program for the time being. If the SP6 received new firmware, I would think that the SL2 will soon as well. They're kind of like sister devices since they launched together as part of last year's Surface lineup. 

    PS. I'm really not impressed by MS's lack of support or even acknowledging this and other issues. The only assistance and information I've gotten in over a month is from fellow users!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-09-23T03:24:39+00:00

    Yup. Definitely still an issue on my SL2 running the must current firmware that I seem to have access to on the Insider Release Preview.

    Was this answer helpful?

    0 comments No comments