Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Answer accepted by question author
Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-09-07T12:32:05+00:00

    So, I can say that the replacement device also has the same problem. But atleast it is better than earlier. 

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  2. Anonymous
    2019-09-07T12:51:19+00:00

    Have you "accidentally" updates firmware/windows? Mine (exchange device) is still fine, with updates disabled. But this can't be the eventual solution of course. Something has to be fixed.

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  3. Anonymous
    2019-09-07T13:10:43+00:00

    I had not updated to 1903 until now. So this is with all the updated minus that one. I don't want to go without updates just so I can keep using my device. I'm going to reach out to Microsoft and ask them to solve this problem. Maybe my third replacement device will be the charm!

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  4. Anonymous
    2019-09-07T13:16:12+00:00

    Yes, as I've said. Disabling updates can only be a temporary workaround until MS fixes this issue. :)

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