Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-09-02T12:47:14+00:00

    Hi all, I've the same issue, tho it's a Surface Laptop 2. Just to update you all as kind act, I just ended a conversation with MS support and their tech guy stated that this is a problem known to them and they will release soon a fix for it.

    No specified date but "since this is a issue a lot of people is experiencing, the release will be done quite quickly"

    Crossing fingers!

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  2. Anonymous
    2019-09-02T13:07:29+00:00

    Maybe they've already released this fix.

    I don't want to get my hopes up (nor yours) prematurely, but I haven't experienced any power loss during my last couple of shut downs, and I did install an update the other day that I believe was released on August 30th.

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-09-02T13:26:28+00:00

    > and I did install an update the other day that I believe was released on August 30th.  <

    do you want to upload a screen shot of Settings, Update, Update History showing

    this update?

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  4. Anonymous
    2019-09-02T13:48:43+00:00

    I installed these updates on the 31st. I still experienced an apparent power loss after my first shutdown, but my last 2 shutdowns, including last night into this morning, have been fine.

    I'd like to see my device go incident free some more days before I'll say that the problem is gone, and I can't swear that these updates did the trick if it is. There might be other factors involved.

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