Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-09-01T19:27:07+00:00

    I would like to report that my battery drain issue appears to be resolved after trying the multi-part step that was provided by someone on the thread:

    1. Go into Device Manager -> Battery-> Uninstall the device driver for the the battery itself and the AC Power Adapter
    2. Immediately after uninstalling the drivers, go ahead and turn your PC off. Make sure its turned completly off (no hibernate, no sleep) for up to 10 hours. Recommended you do Steps 1 and 2 before bed
    3. Upon waking up, use your Surface till the battery hits 0%, letting it turn off by itself
    4. Once you charge your Surface up to 100%, click on the battery indicator Icon and flick it from "Battery Saver" to "Recommended"
    5. Done

    It has been 3 days since I took those troubleshooting steps and my battery has not acted up the way it has been before the troubleshooting. I will continue to monitor it, and if it drains again from 100% to 75% while turned off then I will come back to this thread and inform everyone.

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  2. Anonymous
    2019-09-01T19:35:39+00:00

    I guess I’ll have to give it another try since people are saying it worked for them. (Shrug)

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  3. Anonymous
    2019-09-02T08:26:08+00:00

    Yes I did. But no specific response to what might be causing the problem. They just said that we need to isolate the problem and that I should send the device back.

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  4. Anonymous
    2019-09-02T08:30:28+00:00

    That's good to know!

    If the problem occurs in the replacement device I receive, I shall try the same trick.

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