Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Answer accepted by question author
Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-09-01T11:55:36+00:00

    I have the same issue but with a Surface Pro 6, i7.  Battery at 100% when I shut it down at night (not hibernate). Next morning, it's at 75%

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  2. Anonymous
    2019-09-01T07:18:07+00:00

    No such luck for me. Guess I will continue to wait for Microsoft to put out some kind of software fix.

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  3. Anonymous
    2019-09-01T07:07:31+00:00

    Hi,

    I've done this over the past few days and can confirm it worked for me.

    I was having the issue where after closing it down at 100% it would turn on with 75%. Whether it was a few hours or days later.

    I have surface pro 6

    Basically did

    • the disable of drivers on Friday,
    • left it over night on Friday night,
    • drained it yesterday (Saturday) by streaming TV until it turned of itself,

    -recharged to 100%,

    • my battery was already set to recommended so didn't make that change.
    • Then turned it off yesterday (Saturday) afternoon.
    • Just turned it on this morning (Sunday) and still has 100%.

    Happy days

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  4. Anonymous
    2019-08-31T13:45:13+00:00

    Did you ask them what's the cause of the problem in the first place? If they're confident that they can send you a unit that won't have the issue, they must know what's causing it.

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