Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-09-19T17:01:05+00:00

    https://www.microsoft.com/en-us/surface/devices/surface-pro/tech-specs

    Model number <ul><br><li>1796 (Wi-Fi)</li></ul>

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  2. Anonymous
    2019-09-19T17:00:01+00:00

    it from this page a part

    MODEL 1796 = WiFi

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-09-19T16:28:11+00:00

    Surface Pro 6

    where does this screen shot come from? it is very odd. 1796 is the Surface Pro 2017 5th generation.

    please open the Surface App and provide a screen shot of the entire page.

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  4. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-09-19T16:20:11+00:00

    No idea of what firmware you received or what it is supposed to fix/enable. It is not listed at https://support.microsoft.com/en-us/help/4469841/surface-pro-6-update-history -

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