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Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this?
The laptop is only about 6 months old and the battery seems to be in good health.
I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b
Also be sure to report there as well if you are experiencing this issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history
This should be available on Windows Update:
October 10 release
The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:
| Windows Update History Name | Device Manager Name |
|---|---|
| Surface – Firmware – 145.501.139.0 | Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul> |
Surface laptop (1st gen) Win10 1803 here:
I followed the steps for the insider preview, updated to 1909, and after testing found the 75% bug still present.
So I rolled back to 1803.
There are no new firmware updates for the surface laptops atm, so I would wait until there is a new firmware update for a true fix. (mine is on 137.2706.768.0 - you can check yours by going to control panel, then 'system information')
My solution was to switch off hibernation:
command prompt, type powercfg.exe /hibernate off
I can now shutdown and switch on like before and it works like when I first got it.
Good battery life and the percentage stays the same overnight unplugged.
Obviously it breaks hibernation, but hopefully when a new firmware is released to fix the battery bug, you can reactivate hibernation by going
command prompt, type powercfg.exe /hibernate on
For reference: i could not see any firmware update on the update, it was only “1909 release” single voice. And I got not firmware installation on the booting. Maybe try to uninstall the battery driver? Could be a point
Surface laptop (1st gen) Win10 1803 here:
I followed the steps for the insider preview, updated to 1909, and after testing found the 75% bug still present.
So I rolled back to 1803.
There are no new firmware updates for the surface laptops atm, so I would wait until there is a new firmware update for a true fix. (mine is on 137.2706.768.0 - you can check yours by going to control panel, then 'system information')
My solution was to switch off hibernation:
command prompt, type powercfg.exe /hibernate off
I can now shutdown and switch on like before and it works like when I first got it.
Good battery life and the percentage stays the same overnight unplugged.
Obviously it breaks hibernation, but hopefully when a new firmware is released to fix the battery bug, you can reactivate hibernation by going
command prompt, type powercfg.exe /hibernate on
I uninstalled them and realized there was the box to cancel the drivers after having pressed ok... redid it just in case
Btw after posting the first post I did some playing with Geforce Now and right now (1 hour I guess?) i'm at 89%
So seems all good an fine
Why did you uninstall the drivers again? How did you cancel?
