Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-09-22T14:51:11+00:00

    Can you reconfirm that when you joined the Insiders Ring that you were offered and INSTALLED the 9/4 firmware update?

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  2. Anonymous
    2019-09-22T14:45:16+00:00

    Just to make it clear again for everyone. The Windows update doesn't fix anything. You have to update the firmware of your device.

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  3. Anonymous
    2019-09-22T14:19:25+00:00

    I just started my PC after its first overnight shutdown after installing the 1909 build and I'm sorry to say that there is still something odd that occurred.

    My battery indicator showed that my PC started up with 85% power rather than a full charge... However, a batter report shows that no charge was lost. This is the first time I've seen the report and the indicator contradict each other. Currently, my PC is apparently recharging from 85%, although the battery report says it was at 99% to begin with. 

    *UPDATE*

    Newly generated battery report now contradicts the previous one!

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  4. Anonymous
    2019-09-22T12:41:23+00:00

    Thanks. I can also confirm after installing 1909 tonight, my surface laptop 2 no longer drains to 75% whilst off. Battery life during use remains to be seen.

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