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Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this?
The laptop is only about 6 months old and the battery seems to be in good health.
I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b
Also be sure to report there as well if you are experiencing this issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history
This should be available on Windows Update:
October 10 release
The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:
| Windows Update History Name | Device Manager Name |
|---|---|
| Surface – Firmware – 145.501.139.0 | Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul> |
That is good that you are not seeing a perf hit. I just wanted to express the appropriate "disclaimer" that it COULD have an impact.
There is no performance degradation Barb, I have using it all day with no issues app Producivity & Creative and ADMs functions and battery is performing as it once was, prior to the August update.
Johnny,
Your "solution" could have dramatic performance implications. Fortunately, it is easy to reverse if anyone encounters it.
James,
I'd REALLY like to see a screen shot of Settings, Updates, Update History with Drivers expanded from your Surface Laptop.
There is no performance degradation Barb, I have using it all day with no issues app Producivity & Creative and ADMs functions and battery is performing as it once was, prior to the August update. If you turn on SMT, that's when performance is impacted dramatically as Super Scaler programming function is not fully optimized.
NOTE*) This has been tested with a large set of Surface Pro 3, 4, Laptop, 1, 2 units - Non are facing the issue reported since being disabled.
Johnny,
Your "solution" could have dramatic performance implications. Fortunately, it is easy to reverse if anyone encounters it.
James,
I'd REALLY like to see a screen shot of Settings, Updates, Update History with Drivers expanded from your Surface Laptop.
If this experiment works (I have a Pro 3 with RTM 1903), the Firmware should be coming across in Windows Update pretty soon. It may still be too early to give a judgement on it
The Surface machines are unusual compared to other production models and for anybody having to do "hacks" or setting changes to; if it works for you, go for it.
Keep an eye on Windows Update and when more feedback gets back to Microsoft, the Firmware should be going out and you "may" be able to restore your settings back to normal.
An Insider Build is a beta and cannot be relied on to fix general problems.
If 19H2 comes with the Firmware Patch, then Yay! We all have to play the waiting game for now. But some folks they need their machines and for now it is the go to, to keep them productive and mobile while not having to worry about battery and or security.
