Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-10-04T17:24:31+00:00

    Have you seen this?

    Firmware upgrade Surface PRO 4:

    January 2019 : 108.2439.769.0

    June 2019: 108.2706.768.0

    August 2019: 103.2614.257.0

    .... Very rare. An older version distributed at August.

    Source: 

    https://support.microsoft.com/en-us/help/4023489/surface-surface-pro-4-update-history

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  2. Anonymous
    2019-10-04T03:37:28+00:00

    I've experienced the same problem with my 2-month surface laptop 1 (clearance stock). It is most happenned overnight as most users reports. (Attached pics for today batt info) Firstly, I'm not sure about my case because it is the new one but old in stock, I think.

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  3. Anonymous
    2019-10-02T17:19:21+00:00

    I need some advice from this community regarding how to proceed from here on. I have a Surface Pro 6 and have been facing the same battery problem. I have undergone 2 replacements and the problem still persists.

    Image 1: Email from Microsoft (some of y'all would recollect that I had shared this earlier too).

    Image 2: My response to the above email.

    Image 3: Email from Microsoft to my response.

    Hi Saahil, would you be so kind to share the e-mail address of Microsoft Customer Support with me? 

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  4. Anonymous
    2019-10-02T03:26:38+00:00

    I'm happy, that I found this. I have the same 100% to 75% capacity drop problem. But in my case its a SL1. I've read most here and apparently the 75% problem only occurs with the SL2 and SP6? But mine is definitely an SL1! My problem also started in August. I have attached two pictures. I hope that the Insider Update from the SL2 will be released later for the SL1 as well.

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