Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-10-11T17:40:04+00:00

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  2. Anonymous
    2019-10-09T04:29:09+00:00

    Try holding down the "volume +" and "power" buttons until the Surface turns off completely (it will flicker, but you hold the buttons). Upon rebooting, you should have resolved and the battery charge will drop from 100%.

    Let me know!

    j

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  3. Anonymous
    2019-10-09T02:25:37+00:00

    More evident:

    After I have tried with the solution of disconnecting the power cord before shutting down the Surface Laptop 1, I'm facing a new problem. The battery status is not updated. They always indicate the same percentage since it turned on. It's not usual also.

    (see figure below)

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  4. Anonymous
    2019-10-07T13:04:53+00:00

    I've tried something. But not confirmed. If I've disconnected the power cord before shutting down the Windows, it seems the battery back to 100% as usual (turn on 4 hour later). Anyway, I will try this further.

    Hope you all get the right solution soon.

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