Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-09-26T13:22:53+00:00

    SP6 here. Just to keep you informed:

    Installed the Sept 4th firmware on Saturday. Everything has stayed fixed since then. 75% battery and 0,4ghz issue. The 0,4ghz problem was even worse than the 75% battery problem. Bought my SP6 in the beginning of August and can finally enjoy the product. 

    I hope the other surface devices get a fix soon, too. Thanks to everyone  for staying with us here.

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  2. Anonymous
    2019-09-26T11:02:13+00:00

    Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

    The laptop is only about 6 months old and the battery seems to be in good health. 

    I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

    Also be sure to report there as well if you are experiencing this issue.

    USE THE FOLLOWING AS A FIX.  LET ME KNOW IF IT WORKS FOR YOU AS FOR MANY.

    Battery FIX SURFACE FIRMWARE FIX AS OF 09.03.2019

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  3. Anonymous
    2019-09-26T10:42:15+00:00

    Btw... IF and IF the issue is fixed, how can you unsubscribe form Windows Insider Programme?

    I thought with last update I got this sorted out, and I unlinked my account, and I thought I was unsubscribed, but later on I found that I had no account linked, but I was in the release preview ring and getting those updates.

    How to stop it? I just have to tick the "stop getting preview builds"?

    But when next major release gets installed, I've to remember to tick it again?

    thanks

    Carlo

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  4. Anonymous
    2019-09-26T09:47:52+00:00

    I experienced no power drop this morning. However, I won't declare the problem fixed just yet. I've thought it was fixed before only to have it reemerge in a day or two. Let's all cross our fingers.

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