Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Answer accepted by question author
Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-09-15T07:15:05+00:00

    I've got the impression, too, that the battery life is way too short. Just a few hours. I have no comparison because I bought it innthe beginning of August when the "74/75% battery problem" was already there.

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  2. Anonymous
    2019-09-14T19:53:57+00:00

    No because lots of us have measurable worse battery time on our devices after these issues started to appear.

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  3. Anonymous
    2019-09-14T17:09:02+00:00

    So this could actually mean it is just a display/broken icon problem?

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  4. Anonymous
    2019-09-14T15:00:02+00:00

    I observed an even stranger problem where the reading from battery report has diverged from the battery icon. After waking the system up from hibernate, the battery icon report that the battery is only 71% and is charging. However, when I further investigate into the battery report, the battery report says that the battery is 98% when the report being generated.

    Table 1: Sleep study

    117 11:14:43 0:00:03 Modern Standby - - - Charge - 93%
    118 11:14:46 0:00:04 Modern Standby - - - Drain - 93%
    119 11:14:51 0:04:32 Modern Standby - - - Charge - 93%
    120 11:19:24 6:00:10 Modern Standby 1,176 mWh 2% of battery 196 mW Drain (dozed to hibernate) SW: 98% HW: 98% 100%
    121 17:19:29 5:25:32 Hibernate - - - - - -
    122 22:45:02 0:01:07 Active - - - - - -
    123 22:46:09 0:00:00 Report Generated - - - - - -

    Table 2: Battery report

    10:55:13 Connected standby Battery 92 % 43,660 mWh
    11:14:43 Connected standby AC 92 % 43,660 mWh
    11:14:46 Connected standby Battery 92 % 43,660 mWh
    11:14:51 Connected standby AC 92 % 43,660 mWh
    11:19:23 Connected standby Battery 99 % 47,200 mWh
    17:19:24 Suspended 97 % 46,020 mWh
    22:46:59 Report generated Battery 97 % 46,020 mWh

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