Battery drain overnight while shutdown

Anonymous
2019-08-17T15:39:13+00:00

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this? 

The laptop is only about 6 months old and the battery seems to be in good health. 

I've reported this on the MS Feedback Hub. Please upvote it so that it gains attention: https://aka.ms/AA5w24b

Also be sure to report there as well if you are experiencing this issue.

Surface | Surface Laptop | Power and battery

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Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
2019-10-11T17:10:26+00:00

Please see https://support.microsoft.com/en-us/help/4469839/surface-laptop-2-update-history

This should be available on Windows Update:

October 10 release

The following updates are available for all Surface Laptop 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

Windows Update History Name Device Manager Name
Surface – Firmware – 145.501.139.0 Surface System Aggregator– Firmware<br><br><ul><br><li><span>145.501.139.0 helps improve battery life.</span></li></ul>

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  1. Anonymous
    2019-08-21T16:17:29+00:00

    I have gone ahead and filed a report using the Feedback Hub. I have a very busy schedule and the Microsoft Store closest to me is not a short drive. I will wait a couple of days to see if there is a response from the Feedback Hub and if not then I will make an appointment to go back to the Microsoft Store

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  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2019-08-21T16:12:20+00:00

    First, file a problem report using the Feedback Hub app. I'd go back to the Microsoft Store and ask to see the tech manager and show him THIS thread.

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  3. Anonymous
    2019-08-21T16:00:24+00:00

    I tried that - running my battery three times out then recharging back up to 100 but it still doesn't work. My Surface Pro 6 i7 1TB is less than 2 months old.

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  4. Anonymous
    2019-08-21T03:00:53+00:00

    I also submitted a feedback report.

    https://aka.ms/AA5w24b

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