Pen pressure and tapering problems

Anonymous
2015-11-08T20:03:41+00:00

I love the new SP4 pen, but I've noticed the pen pressure is not consistent. The biggest problem is that paint brush strokes in Photoshop don't taper smoothly when drawing. I tired using the SP4 pen on my Surface Pro 3 and it doesn't have any problem. Here is a screen capture of what I'm talking about.

Since the pen isn't the problem I'm assuming it's a calibration issue with the Surface Pro 4. I downloaded new Wintab drivers to see if that would solve the problem (got the idea from this thread about pen problems).

It's not just Photoshop. The actual Surface pen pressure app has the same problem. It's harder to see because the brush strokes are thinner, but there is a much faster tapering happening than there is on the Surface Pro 3. Here is a screen cap:

Surface | Surface Pro | Performance and maintenance

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Anonymous
2016-07-15T19:53:13+00:00

Hey Everyone!

Thanks for all the feedback!

As some of you have already noticed, on July 14th, 2016, we released an update to the Surface Touch Driver that should significantly improve the pen tapering and pressure experience that this thread talks about.

For more information on the 7/14 update, you can go here.

If you experience any difficulty downloading or installing updates, please check the Troubles installing Surface and Windows updates article for assistance.

Thanks!

Zachary

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  1. Anonymous
    2015-12-18T16:22:16+00:00

    I am not convinced it is just a software problem. The SP4 pen works fine on a SP3. So it is either software or the tablet itself. Since the update hasn't happened yet maybe it is a bigger hardware problem. For artists this problem is a deal breaker. So close to being a superior product! Maybe Microsoft doesn't recognize the importance of this issue.

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  2. Anonymous
    2015-12-18T23:04:02+00:00

    It can't be the tablet the pen have presure sensivity not the tablet so scince sp4 pen work on sp3 and sp3 pen have this problem on sp4 it is 100% software

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  3. Anonymous
    2015-12-19T18:29:42+00:00

    I am kind of sad... in a month I've used my Surface Pro only 4/5 hours in the weekends, just trying to iron issues of any kind.

    Pen drivers and lack of options, activation force, lack of on-screen keyboard (and lack of good alternative solutions) made me decide to return the product.

    I wish Microsoft to do better next time,

    MB

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  4. Anonymous
    2015-12-19T19:21:55+00:00

    I am bringing my Surface pro 4 to the MS store next week (When I return from Vacation)

    I am going to see if a replacement solves anything. But this is insane. It has gone from being close to incredible, to being an incredible burden in less than a month.

    This product was rushed, and it is tragic.

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