Surfacebook2 Windows 11 Upgrade Broke Wifi

Anonymous
2022-04-22T20:35:34+00:00

Hello,

I'm having an obnoxious issue after updating a Surfacebook2 to windows 11.

The Marvell Avastar Network adapter says its working but no wifi networks pop up. This only occurred after the upgrade. Additonally, I have completely reset the device, as well as updating all the drivers, reinstalling the drivers from here but the problems continue to persist: https://www.microsoft.com/en-us/download/details.aspx?id=56261 while it says they are compatible with windows 11, obviously this one is not.

The driver itself has not been updated since september of last year (2021) before windows 11 was released. Additionally I have tried several versions of the same driver but with no luck.

Please let me know if there are any solutions, or if others have been also experiencing this issue. I'm a bit frustrated at the lack of QA as why would you let the surfacebook be upgraded if it breaks critical hardware and now can't get on the wifi at all.

I have managed to get the ethernet to work by plugging it into a dock but then of course that defeats the entire purpose of it being a surfacebook.

-Chan

Surface | Surface Book | Network

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  1. Anonymous
    2022-05-01T16:37:13+00:00

    I'm sorry to hear that the issue still persists.

    I hope that the article that Barb Bowman provided helped you to solve the issue.

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  2. Anonymous
    2022-04-29T12:25:21+00:00

    It might be interesting to have him disconnect from the dock and restart and then run a wireless network report.

    Analyze the wireless network report (microsoft.com)

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  3. Anonymous
    2022-04-28T22:17:05+00:00

    The UEFI Toggle did nothing unfortunately.

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  4. Anonymous
    2022-04-27T18:57:45+00:00

    I am waiting for the device to arrive back at our office. Will try and update when I can

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  5. Anonymous
    2022-04-27T16:53:32+00:00

    May I confirm if you have tried to perform the methods that Barb Bowman suggested?

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