Surface Laptop 3 Faint Buzzing Sound

Anonymous
2019-10-23T21:50:20+00:00

Hello,

I’ve got the i5 8GB Surface Laptop 3 (13.5-inch), and today, while browsing the internet, I noticed a fairly faint  buzzing sound coming from under the keyboard. It was faint enough you couldn’t hear it from a couple metres away, and sometimes buzzed continuously, other times buzzed in short repetitive bursts.

It didn’t sound like the fan to me, so I opened up the task manager to see if browsing was straining the computer in some way.

I have updated the computer completely, but the buzzing persisted.

Is this a normal electronics problem? Is it actually just the fan? Or is it possibly a defective unit?

Edit/Update:

I took the device into the MS Store today to see if there was something wrong. The staff took it into the back and tested it. They found increasing the computer's workload caused the sound to increase and described it as a popping static-y sound. They replaced the device and I have a new one now. Unfortunately, I've found through usage that this one is also making the sound. I am waiting to see if a firmware update reduces the noise since it seems pervasive across the devices.

Surface | Surface Laptop | Install and update

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  1. Anonymous
    2021-03-08T03:30:44+00:00

    No attempt at starting an argument, but just in case my explanation was too short. I don’t want anyone to just dismiss it, as it is a good work around. The registry entry is definitely the best way to go, unless you are using the extra software for its intended purpose anyways.

    All the software you are running is doing is preventing the CPU from ever going idle. It’s also performing continuous and varying CPU instructions and taking up memory.

    Windows, the software you are running the software on and translating those CPU instructions to the hardware, can directly handle the CPU management a whole lot better. It is already running a process to continually, and optimally, manage the idle state.

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  2. Anonymous
    2021-03-11T14:20:46+00:00

    I have the same issue ! 

    Contacted with Microsoft and the service team agrees to give me a replacement laptop. 

    But after I read in this thread, I have no hope to get a replacment laptop without this buzzing noisy. 

    Microsoft should recall this product and stop selling it, since it's a hardware issue! 

    I will complaint to ECC if the replacement laptop still has the same issue.

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  3. Anonymous
    2021-03-17T10:45:54+00:00

    Hi guys, the RingCentral Classic app also terminates the coil whine noise.

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  4. Anonymous
    2021-03-17T21:01:07+00:00

    Hi guys, the RingCentral Classic app also terminates the coil whine noise.

    Thanks for pointing this out. It looks like the app hardly loads the processor. Have you tested whether the battery life decreases sharply?

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  5. Anonymous
    2021-03-17T21:11:55+00:00

    What is this ringcentral app? I’m assuming these comments are spam?

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