Surface Laptop 3 Faint Buzzing Sound

Anonymous
2019-10-23T21:50:20+00:00

Hello,

I’ve got the i5 8GB Surface Laptop 3 (13.5-inch), and today, while browsing the internet, I noticed a fairly faint  buzzing sound coming from under the keyboard. It was faint enough you couldn’t hear it from a couple metres away, and sometimes buzzed continuously, other times buzzed in short repetitive bursts.

It didn’t sound like the fan to me, so I opened up the task manager to see if browsing was straining the computer in some way.

I have updated the computer completely, but the buzzing persisted.

Is this a normal electronics problem? Is it actually just the fan? Or is it possibly a defective unit?

Edit/Update:

I took the device into the MS Store today to see if there was something wrong. The staff took it into the back and tested it. They found increasing the computer's workload caused the sound to increase and described it as a popping static-y sound. They replaced the device and I have a new one now. Unfortunately, I've found through usage that this one is also making the sound. I am waiting to see if a firmware update reduces the noise since it seems pervasive across the devices.

Surface | Surface Laptop | Install and update

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  1. Anonymous
    2020-12-26T01:08:48+00:00

    Same here. Its a real deal breaker but I just don't know what else to buy, so I might just keep it.

    I would buy a Mac book, but I use Microsoft excel daily for my job and I know the interface there is completely different.

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  2. Anonymous
    2020-12-26T01:12:52+00:00

    I downloaded a docker panel but that didn't work for me either :(

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  3. Anonymous
    2020-12-26T01:20:39+00:00

    This is so sad. I'm not sure if I should get a refund. I literally took days setting up my laptop

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  4. Anonymous
    2020-12-30T08:58:08+00:00

    yeah im so annoyed as well just got a brand new surface 3 laptop and it makes the same electric buzzing sound i just want some one to tell me how to stop it?????

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  5. Anonymous
    2020-12-30T08:59:13+00:00

    please microsoft can you please help me

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