Surface Laptop 3 Faint Buzzing Sound

Anonymous
2019-10-23T21:50:20+00:00

Hello,

I’ve got the i5 8GB Surface Laptop 3 (13.5-inch), and today, while browsing the internet, I noticed a fairly faint  buzzing sound coming from under the keyboard. It was faint enough you couldn’t hear it from a couple metres away, and sometimes buzzed continuously, other times buzzed in short repetitive bursts.

It didn’t sound like the fan to me, so I opened up the task manager to see if browsing was straining the computer in some way.

I have updated the computer completely, but the buzzing persisted.

Is this a normal electronics problem? Is it actually just the fan? Or is it possibly a defective unit?

Edit/Update:

I took the device into the MS Store today to see if there was something wrong. The staff took it into the back and tested it. They found increasing the computer's workload caused the sound to increase and described it as a popping static-y sound. They replaced the device and I have a new one now. Unfortunately, I've found through usage that this one is also making the sound. I am waiting to see if a firmware update reduces the noise since it seems pervasive across the devices.

Surface | Surface Laptop | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

375 answers

Sort by: Newest
  1. Anonymous
    2021-12-22T20:09:24+00:00

    I listen to every laptop 3 and laptop 4 that I see now. They all buzz.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-12-22T16:53:50+00:00

    Same here and still no update :(

    SL3 i7 16GB 256GB Cobalt Blue

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-12-10T18:44:20+00:00

    I just bought the new surface laptop 4 and mine also buzzes.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-10-31T09:32:59+00:00

    Same with mine... on battery & plugged in. Must be standard feature in Surface Laptop 3. The sound is no bother to me. I just hope it doesn't shorten the lifespan of the computer. Hope it's not burning anything out.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-10-04T17:37:19+00:00

    Hey guys there is a fix to this download Intel Graphics Command centre and flick off screen refresh. System - Power. If you want later it Seems like after a few days you can flick it back on and its still stays away. Definitely fixed mine.

    Cheers

    Was this answer helpful?

    0 comments No comments