No Hibernation after 4 hours of Connected Stand-By, Windows 10, SP3

Anonymous
2015-08-13T19:56:31+00:00

I upgraded my SP3 to Windows 10 (not enterprise).  The unit no longer goes into hibernation after 4 hours of connected standby.  With Win 8.1, the unit would hibernate after 4 hours of not being used.  I disabled Wifi during sleep, which decreased the battery power usage during sleep, but it did not solve the hibernation issue.  I liked the previous hibernation after 4 hours because the unit can sit in my bag for 8-9 hours at a time without being used. 

Has anybody else experienced this and found a solution?

Thanks...

Surface | Surface Studio | Power and battery

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  1. Anonymous
    2015-08-14T17:29:05+00:00

    Hi VNM73,

    Thank you for posting your experience here. We understand you have some trouble with the hibernation.

    Fredou_80 pointed out a good support article](https://support.microsoft.com/en-us/kb/2998588) you might find helpful.  Thank you, [Fredou_80!

    Could you also confirm you have the most current updates installed by manually checking and installing updates again? See steps and update information here.

    Have you tried going Settings>System>Power and sleep>Additional power settings>Change when the computer sleeps>Restore default settings for this plan?

    You should also check the setting in "Choose what what closing the lid does."

    Let us know how it goes.

    Kind regards,

    Clare

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  2. Anonymous
    2015-08-12T14:28:49+00:00

    Hi,

    I restored my Surface Pro 3 tablet with the recovery option from Windows 10 settings using a USB key. Everything is now working perfectly except the hibernate after four hours. I manually set the hibernate to 4 hours in settings but still does not hibernate 4 of 5 times and stay in sleep mode. 

    I saw this article : https://support.microsoft.com/en-us/kb/2998588 (Surface Pro 3 doesn't hibernate after four hours in connected standby), but this is not working in Windows 10. I've got something like invalid policies when I tried to enter those commands. You have a solution for this?

    Thank you!

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