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I've got a new Dock connected to a Surface Book. The dock has several USB devices connected, a LAN Ethernet cable, and a DP monitor. The dock works fine for a time after boot; however, connectivity to the dock begins to bounce. The USB devices and monitor disconnect/reconnect rapidly. Removing and reapplying power to the dock has no positive effect. Disconnecting/reconnecting the connector from the surface also has no positive effect. The only solution is to reboot the Surface Book. After a reboot the dock functions as expected for a time, and then the process starts all over.
All of the Windows updates have been applied.
Any feedback would be greatly appreciated.
Thanks,
Blake
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Sorry to hear you are having some issues with the docking station. We understand you have already run all the updates. Please try the solutions listed below and let us know about the outcome.
I'm seeing the same problems with my Dock. I tried all these suggestions and am still seeing the problem.
Sorry to hear you are having some issues with the docking station. We understand you have already run all the updates. Please try the solutions listed from our Troubleshoot Surface Dock article below and let us know about the outcome.
