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I've got a new Dock connected to a Surface Book. The dock has several USB devices connected, a LAN Ethernet cable, and a DP monitor. The dock works fine for a time after boot; however, connectivity to the dock begins to bounce. The USB devices and monitor disconnect/reconnect rapidly. Removing and reapplying power to the dock has no positive effect. Disconnecting/reconnecting the connector from the surface also has no positive effect. The only solution is to reboot the Surface Book. After a reboot the dock functions as expected for a time, and then the process starts all over.
All of the Windows updates have been applied.
Any feedback would be greatly appreciated.
Thanks,
Blake
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You are correct. If you disconnect the tablet from the base while the base is connected to the dock, when you reconnect the tablet to the base, the SB does stay on battery power. I imagine that will be fixed in another update. I'm just happy my USB devices and monitor are stable. I can handle disconnecting/reconnecting the dock connector when I reattach the tablet to the base. Before I had to actually reboot the machine to stabilize the dock.
Here's to progress!!!
-Blake
It appears that Cumulative Update for Windows 10 for x64-based Systems (KB3105210) might have fixed my dock problems. I haven't had any stability issues with disconnecting/connecting my dock since this update was installed. I'm keeping my fingers crossed that this isn't a false positive.
-Blake
Hmm. Hasn't fixed mine.
Try detaching the screen while docked then re-attach and check the battery indicator in the status bar. Is your Surface Book charging? Or using battery power (even though the charging light is on)?
It appears that Cumulative Update for Windows 10 for x64-based Systems (KB3105210) might have fixed my dock problems. I haven't had any stability issues with disconnecting/connecting my dock since this update was installed. I'm keeping my fingers crossed that this isn't a false positive.
-Blake
I am having the same exact issue as well. I wish the MSFT would address this, as there seems to be a lot of people having this issue.
Seriously.
With all the other Surface Book bugs, I'm worried the even buggier dock is getting over looked. Can someone from Microsoft please chime in and let us know if a fix is in the works? If not, many of us are nearing the end of the return window.
I am having the same exact issue as well. I wish the MSFT would address this, as there seems to be a lot of people having this issue.
