My Microsoft ads account got suspended before I even created a campaign .

Anonymous
2023-02-27T08:57:28+00:00

I got this message 30 mins after creating the account and loading 100$ into it,

"Your access to Microsoft Advertising is currently blocked

We have detected unusual activity in your Microsoft Advertising account. As a security precaution, we have suspended your account and blocked your access.

You can no longer sign in with this user name or email address.

To resolve this issue, please contact Support."

I have never used microsoft ads before, this is insane. I feel like they robbed me of my money. I didn't even do anything.

When i contact support they say they cant even tell me what the issue is.

Can someone please help me resolve this issue?

Thanks,
Matt

Microsoft Advertising | Accounts, profiles, and login | Account access

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

130 answers

Sort by: Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2023-08-13T15:39:33+00:00

    Are people using personal emails getting banned? Same thing just happened to me and I had just finished setting up the account. I'm curious if those who were banned were using a personal email rather than a business email?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-08-14T04:50:22+00:00

    Let us know how it went when you went with business.
    I was tried gmail as well as yahoo with extenstion dot CO dot UK
    Well basically it were personal ones

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-08-14T08:38:59+00:00

    I used a hotmail.com account, activated, credit card charged, few hours later banned. No explanation.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-08-14T12:37:54+00:00

    Have you created your 1st campaign?

    Was this answer helpful?

    0 comments No comments