My Microsoft ads account got suspended before I even created a campaign .

Anonymous
2023-02-27T08:57:28+00:00

I got this message 30 mins after creating the account and loading 100$ into it,

"Your access to Microsoft Advertising is currently blocked

We have detected unusual activity in your Microsoft Advertising account. As a security precaution, we have suspended your account and blocked your access.

You can no longer sign in with this user name or email address.

To resolve this issue, please contact Support."

I have never used microsoft ads before, this is insane. I feel like they robbed me of my money. I didn't even do anything.

When i contact support they say they cant even tell me what the issue is.

Can someone please help me resolve this issue?

Thanks,
Matt

Microsoft Advertising | Accounts, profiles, and login | Account access

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  1. Anonymous
    2023-06-23T22:18:49+00:00

    I have been in business for nearly 10 years and have hundreds and I do mean hundreds of 5 star reviews on every platform available in my industry. I recently attended a seminar on the new AI technology that MS is supposedly on the forefront of and it got me excited to finally start using Bing as an advertising platform. "Strike while the iron is hot" as they say. I opened my Bing Dashboard that has been available to me for many years that I have used for nothing more than a Citation and there at the top of the screen was an ad to generate 30% more business with Bing, exactly what I was looking for. I walked through all of the self guided steps to generate an ad and I did not change a single line of their automated information just to explore what their system could do for me without getting creative. I got all the way to the end and added my credit card information from my Business Spark card with a credit limit of $120,000. I trusted they would do me right because it is MS after all. Clearly I trust them and yet an hour later I received the same useless statement about a perinatally banned platform with no option for a solution.

    Good luck Bing....Google wins again!!!

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  2. Anonymous
    2023-06-12T06:34:47+00:00

    I liked. But is it easy to campaign on this platform? Could you give me any tips?

    Oi My name is Joao Camara and My Email: ******@gmail.com

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  3. Anonymous
    2023-06-08T08:16:11+00:00

    Same thing just happened to me. They’re not going to help. They just quote the same BS over and over.

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  4. Anonymous
    2023-06-01T02:26:56+00:00

    I only got the same generic template response, just like all the others. It was just another waste of time with them.

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  5. Anonymous
    2023-06-01T02:18:27+00:00

    Did you ever get a response? I have an agency - had 10 accounts in there all in good standing, changed some setting on may 1 and got suspended, final decision, no appeal possible. I don't have access to anything anymore and I had 10 accounts in there. I tried creating new accounts for my clients but of course they all keep getting suspended as well. Let us all know if anything comes from this support guy. But I'm hoping it's a glitch they can fix

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