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I got this message 30 mins after creating the account and loading 100$ into it,
"Your access to Microsoft Advertising is currently blocked
We have detected unusual activity in your Microsoft Advertising account. As a security precaution, we have suspended your account and blocked your access.
You can no longer sign in with this user name or email address.
To resolve this issue, please contact Support."
I have never used microsoft ads before, this is insane. I feel like they robbed me of my money. I didn't even do anything.
When i contact support they say they cant even tell me what the issue is.
Can someone please help me resolve this issue?
Thanks,
Matt
Managing permissions and login credentials to access Microsoft Advertising accounts
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Had the exact same thing happen today. My favorite question was, “did you file an appeal?” Answer, “no that’s not an option here. It says to contact you.”
Rep literally did nothing so I’m sure this 14 day wait window will yield nothing.
If it wasn't so cruel and inconvenient it would be LOUDLY FUNNY.
I used a business email - they said they would review it and that someone would call me back. They scheduled a time to call me but never did, I called the same afternoon and the representative said the decision is final.
They also said don't take it personally lot's of people get banned.
Tried with business email same generic email ban. I called support, they are escalating it now.
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Sharing here in case someone needs their number. Lady said there was nothing on the notes on why, and she had to send it for manual review. said will take 10 days.
Yes I had