Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Teams incoming audio isn't heard in conference room, restarting call resolves issue
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOF%3C/text%3E%3C/svg%3E)
Otniel Fernandez
5
Reputation points
Hello,
I am reaching out in hopes to get an issue resolves. I have a yealink touch panel that currently has microsoft teams on it. When connecting to a call the far ends audio isn't being heard inside the conference room. This issue happens about 20-30% of the calls, The issue is intermittent. The only way to resolve the issue is to restart the teams call. I have pulled logs for this issue. Is there a way i can start a case ?
Microsoft Teams | Microsoft Teams for business | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 3%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tom Poole 0 Reputation points2025-12-12T12:56:59.4633333+00:00 I am having the same issue with Yealink A40 Meeting bar with CTP25. I replaced bar and still having same issue.
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