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Microsoft teams application in ubuntu is creating below trouble when a teams call is in progress.
If a keyboard button is pressed in any application, hundreds of that character is appearing in the application. It happens in all the applications (text editor, browser, teams chat window itself), etc
This should be resolved as soon as possible please
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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Installing the Teams application for Ubuntu started to be smooth, but after a few days started to be very hard to manage. Every time I need to use Teams to have calls, the computer simply blocks the mouse, or blocks the keyboard, or even if I switch from applications and use the keyboard to type characters, it repeat those characters duzens of times.
For example if I type Hello, the laptop writes HHHHHHHHHHHHHHHHEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLOOOOOOOOOOOOOOOOOOOOOOOOOOOO.
Other times, frezes the screen. Another mal-functionality is that doesn't detect automatically bluetooth headset automatically. I can ear the ring to attende the call, but when I enter in the call I don't ear anyone.
The only solution is to force the shutdown for all of these cases reported above. My laptop is a Lenovo E470.
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I am experiencing the same problem. For me, this happens when I am in a video call and try to type anything anywhere.
I am using Ubuntu 18 on a HP Envy.
Hi @JimmyYang-8258 ,
I dont know what environment conditions make the difference. In our organization, I have seen 3 persons having this issue. Not sure how many more have this problem.
I am able to consistently reproduce this issue with the above sequence.
Ok.
Is there any log files of teams app produces which, if I share to you, will be useful to you for diagnosis...?
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Hi AdithyanK-7199!
Thanks for sharing detailed steps about this issue!
I followed your steps in my test but there is nothing happened in my environment. Teams client version is the same as yours and
Test Result is like the following picture for your reference:
Threre may be some Lenovo Thinkpad issue reported in world that affects keyboard and mouse. But, that has never happened for me.
The issues that I report happens only when I see the screen of the other party in teams call. When I quit teams application, the keyboard comes back to normal immediately.
In this case, how can we suspect the BIOS level thing?
If you are sure of the BIOS thing, pls tell that a particular feature of BIOS and a particular calls of teams app makes this effect and things like that, which will be useful also for future readers of this post.
Another thing : Could you reproduce the issue with my above steps in your ubuntu setup??
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 0%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Thank you @Adithyan K for your time to send us feedback. I see you have Lenovo Thinkpad, we already had similar report and it looks like it might be issue of BIOS and firmware version, as discussed here https://forums.lenovo.com/t5/ThinkPad-11e-Windows-13-E-and/E480-keyboard-problems/td-p/4190409 and the bug description on launchpad https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1787782. The reporter claims the issue is gone after updating BIOS and firmware. Could you try this?