How to get internet service on my Surface Go 3 microsoft tablet

Hi Emiley,

Thank you for choosing Microsoft products and for reaching out to the community.

I understand you're trying to locate the IMEI number for your Surface Go 3 device, and I’d be glad to assist you with that.

Please note that not all Surface Go 3 models support cellular connectivity. Only the LTE-enabled versions include an IMEI number, which is required for mobile network activation. If your device is a Wi-Fi only model, it will not have an IMEI and cannot connect directly to a carrier like AT&T.

To determine if your device supports LTE, you can:

• Check the original packaging or product specifications.
• Go to Settings > Network & Internet > Cellular. If this option is missing, the device likely does not support LTE.
• Look for an IMEI label on the box or under Settings > About > Device Information, if available. How to Locate the IMEI (for LTE models) Option 1: Through Device Settings
• Open Start > Settings.
• Navigate to Network & Internet > Cellular.
• Tap Mobile operator settings.
• Scroll down to find the IMEI and mobile number. Option 2: On the Packaging
• Check the barcode label on the original box. It typically includes the IMEI, serial number, and model information.
• Option 3: Using the Dialer (if applicable)
  • If your Surface Go 3 has a dialer app, press *#06# using the keyboard. The IMEI should appear automatically.

If it doesn’t, press the “call” button after entering the code.

How to Locate the IMEI (for LTE models)

Option 1: Through Device Settings

• Open Start > Settings.
• Navigate to Network & Internet > Cellular.
• Tap Mobile operator settings.
• Scroll down to find the IMEI and mobile number.

Option 2: On the Packaging

• Check the barcode label on the original box. It typically includes the IMEI, serial number, and model information.

Option 3: Using the Dialer (if applicable)

• If your Surface Go 3 has a dialer app, press *#06# using the keyboard. The IMEI should appear automatically.
• If it doesn’t, press the “call” button after entering the code. ** If your device is Wi-Fi only, you may consider using a mobile hotspot or a USB cellular modem to provide internet access. I hope this helps! Let me know if you need further assistance.

Best Regards,

Edward