Anyone know how to reach Azure support by phone ?

Question

Anyone know how to reach Azure support by phone ?

Rich Argh 10

Anyone know how to reach Azure support by phone ? Am paying for a plan that is supposed to include email and Phone support and am not getting any ! Buggered if I can find a way to reach them either.??

I can seem to load .net framework to my VM as cant reach the web link ??

Any advice would be much appreciated

Vinod Pittala 6,415 Reputation points Microsoft External Staff Moderator

2025-04-02T02:10:38.7066667+00:00

Hello Rich Argh,

Certainly, there is no dedicated phone number for Azure Support. However, you can contact Azure Support through the Contact Microsoft Azure Support

For Global Business Customer Support, there are phone numbers available on the Global Customer Service phone numbers page.

If you have any other concerns or issues related to this matter, please let us know.

Thanks
Vinod Pittala 6,415 Reputation points Microsoft External Staff Moderator

2025-04-03T08:37:45.43+00:00

Hello Rich Argh,

I just wanted to check if the above provided solution worked for you or if you need any further assistance?

Please feel free to let us know, as we are always here to help whenever you need us.

Additionally, if you have a moment, please do Upvote it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.
Vinod Pittala 6,415 Reputation points Microsoft External Staff Moderator

2025-04-04T08:43:44.7033333+00:00

Hello Rich Argh,

I just wanted to check if the above provided solution worked for you or if you need any further assistance?

Please feel free to let us know, as we are always here to help whenever you need us.

Additionally, if you have a moment, please do Upvote it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.
Qazi 0 Reputation points

2025-10-24T22:52:57.4333333+00:00

How many DP 100 certificates
Jan Butler 0 Reputation points

2026-02-07T22:08:23.4866667+00:00

I’ve been charged 88.65 and I don’t know why
patty graef 0 Reputation points

2026-02-26T22:02:41.1333333+00:00

I received an email -Your Azure monitor alert was triggered. - I never heard of this. What is this?
Erik Walthinsen 0 Reputation points

2026-03-13T20:34:37.3733333+00:00

I have a similar problem, on a card that we have in "maintenance mode" for periodic charges, it turns out that Azure has been billing me nearly $150/mo since March 2025!!!! That's $1500+ that I know I'm not getting any kind of services for. I have a half-dozen accounts used for personal use and client domains, and not a single one shows anything related to these charges. I created a support ticket under my primary O365 business domain complete with details about every single charge, but it's now 10 days later and the support ticket has simply vanished, with absolutely no emails, calls, or other responses. I have started working through the charges and disputing them with with Citi, but I don't know how far back they'll let me do that.

I'm going to start calling numbers like Azure Sales soon and making a PITA of myself until I get a response.
Joe Alvarez 0 Reputation points

2026-05-10T02:29:38.2733333+00:00

I wanted to take advantage of the Azure free trial. I decommissioned all my VMs, but was still being billed. It's been a hectic year, and have racked up hundreds of dollars of bills. I tried requesting refunds for the last 3 months, and supposedly they are "transitioning systems". 1 refund request was "processed" a few days ago and w others are "in process", but I have not seen any credits come my way.

Document everything, and use any built-in controls to limit spending!

BTW, I spent an hour w Apple support today due to my wife forgetting her password. What a difference!
David Samuel 0 Reputation points

2026-05-13T10:50:22.6566667+00:00

I need to urgently contact Azure billing. Due to an MFA issue I couldn't login and change a payment method. Now MS are going to delete my data. I've been trying for 12 weeks to get this issue resolved. any help appreciated.

Your answer

Vinod Pittala 6,415 Reputation points Microsoft External Staff Moderator

2025-04-02T02:10:38.7066667+00:00

Hello Rich Argh,

Certainly, there is no dedicated phone number for Azure Support. However, you can contact Azure Support through the Contact Microsoft Azure Support

For Global Business Customer Support, there are phone numbers available on the Global Customer Service phone numbers page.

If you have any other concerns or issues related to this matter, please let us know.

Thanks
Vinod Pittala 6,415 Reputation points Microsoft External Staff Moderator

2025-04-03T08:37:45.43+00:00

Hello Rich Argh,

I just wanted to check if the above provided solution worked for you or if you need any further assistance?

Please feel free to let us know, as we are always here to help whenever you need us.

Additionally, if you have a moment, please do Upvote it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.
Vinod Pittala 6,415 Reputation points Microsoft External Staff Moderator

2025-04-04T08:43:44.7033333+00:00

Hello Rich Argh,

I just wanted to check if the above provided solution worked for you or if you need any further assistance?

Please feel free to let us know, as we are always here to help whenever you need us.

Additionally, if you have a moment, please do Upvote it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.
Qazi 0 Reputation points

2025-10-24T22:52:57.4333333+00:00

How many DP 100 certificates
Jan Butler 0 Reputation points

2026-02-07T22:08:23.4866667+00:00

I’ve been charged 88.65 and I don’t know why
patty graef 0 Reputation points

2026-02-26T22:02:41.1333333+00:00

I received an email -Your Azure monitor alert was triggered. - I never heard of this. What is this?
Erik Walthinsen 0 Reputation points

2026-03-13T20:34:37.3733333+00:00

I have a similar problem, on a card that we have in "maintenance mode" for periodic charges, it turns out that Azure has been billing me nearly $150/mo since March 2025!!!! That's $1500+ that I know I'm not getting any kind of services for. I have a half-dozen accounts used for personal use and client domains, and not a single one shows anything related to these charges. I created a support ticket under my primary O365 business domain complete with details about every single charge, but it's now 10 days later and the support ticket has simply vanished, with absolutely no emails, calls, or other responses. I have started working through the charges and disputing them with with Citi, but I don't know how far back they'll let me do that.

I'm going to start calling numbers like Azure Sales soon and making a PITA of myself until I get a response.
Joe Alvarez 0 Reputation points

2026-05-10T02:29:38.2733333+00:00

I wanted to take advantage of the Azure free trial. I decommissioned all my VMs, but was still being billed. It's been a hectic year, and have racked up hundreds of dollars of bills. I tried requesting refunds for the last 3 months, and supposedly they are "transitioning systems". 1 refund request was "processed" a few days ago and w others are "in process", but I have not seen any credits come my way.

Document everything, and use any built-in controls to limit spending!

BTW, I spent an hour w Apple support today due to my wife forgetting her password. What a difference!
David Samuel 0 Reputation points

2026-05-13T10:50:22.6566667+00:00

I need to urgently contact Azure billing. Due to an MFA issue I couldn't login and change a payment method. Now MS are going to delete my data. I've been trying for 12 weeks to get this issue resolved. any help appreciated.