I have a new windows 11 computer but i can't see the windows 10 computer on the network. The windows 10 computer on the network can see my windows 11 computer.

Hello,

Thank you for reaching out to Microsoft support. Based on the information you have provided, it seems that the mapped drive is not showing up on the network computers. Here are some troubleshooting steps you can try:

1. Check if the network discovery is turned on for all the computers on the network. To do this, go to Control Panel > Network and Sharing Center > Change advanced sharing settings > Turn on network discovery.
2. Make sure that the mapped drive is shared with the correct permissions. Right-click on the mapped drive and select Properties > Sharing > Advanced Sharing > Permissions. Make sure that the appropriate users or groups have the necessary permissions to access the mapped drive.
3. Check if the firewall is blocking the mapped drive. Make sure that the firewall is configured to allow file and printer sharing. To do this, go to Control Panel > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall > Check the box next to File and Printer Sharing.
4. Try accessing the mapped drive using the IP address of the file server instead of the hostname. For example, instead of typing \servername\sharedfolder, try typing \192.168.1.1\sharedfolder.

I hope these steps help you resolve the issue. Let me know if you have any further questions or concerns.

Regards,

Zunhui

I also have the same problem. I think the answer is missing the point - how can you map a network drive if you cannot establish a connection between the two computers bi-directionally, I have gone through all of the suggested troubleshooting steps with no resolution to the problem. I did move forward slightly with using the IP address to map a drive, but then ran into access permissions prpblems - I am logged into both laptops with the same account and admin rights so am at a loss as to where to go from here.

Can you provide a screenshot of the error message about being unable to access the network drive?

Can you provide a screenshot of the error message about being unable to access the network drive?

Hi, this is the error message I get when trying to access a file which is located on the Windows 10 laptop from the Windows 11 laptop. Please remember in the original question asked, there was no problem accessing files on the Windows 11 laptop from the Windows 10 laptop which is the situation I am also in.

It's probably due to the credentials located on your local machine. If you've set up a PIN for logging into Windows 11 and have never logged into the computer using a password, the PASSWORD is not located on the local machine. Since the PIN only works for the local device, and not across the network, you'll need to sign into the computer 1-time using the full password. It should then work after that...at least until an update wipes it out.

Go to Settings

Accounts

Sign-In Options

Under Additional Settings --> TURN OFF "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device

Click into some settings (e.g. Apps) and then click back on "Accounts"

Go back into Sign-in Options

You should not see "Password" located underneath "Security Key"

If after clicking on it you see "You're all set up"

Press "Windows Key + L" to lock your computer

Log into the machine using your full Windows 11 password

You should be all set!

Go to your other computer and try out your credentials.

Hope this helps!

P.S. You can then turn on the "Improved security, only allow Windows Hello" again and resume only using a PIN. The PASSWORD will now be stored.