I have a new windows 11 computer but i can't see the windows 10 computer on the network. The windows 10 computer on the network can see my windows 11 computer.

You can try the following methods again to see if the problem can be solved:

1. Press WIN+R to bring up the run box. WIN is the key with the windows icon on the keyboard. Enter gpedit.msc in the run box and press Enter;
2. In the pop-up window, expand the directory tree on the left to the security option, as shown in the figure. (Computer Configuration-Windows Settings:Security Settings-Local Policy-Security Options);
3. Find "Accounts: Local accounts with blank passwords are only allowed to log in to the console" in the policy on the right. This policy is enabled by default; 4. Double-click to open "Account: Local accounts with blank passwords are only allowed to log in to the console", change it to "Disabled", and confirm it to take effect.

Regards,

Zunhui

Hello, thank you for the reply - I have followed the steps that you advised, but unfortunately I still get exactly the same error message. I did try re-booting both laptops after making the changes you suggested when it did not work initially, but again there was the same error message.

It's probably due to the credentials located on your local machine. If you've set up a PIN for logging into Windows 11 and have never logged into the computer using a password, the PASSWORD is not located on the local machine. Since the PIN only works for the local device, and not across the network, you'll need to sign into the computer 1-time using the full password. It should then work after that...at least until an update wipes it out.

Go to Settings

Accounts

Sign-In Options

Under Additional Settings --> TURN OFF "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device

Click into some settings (e.g. Apps) and then click back on "Accounts"

Go back into Sign-in Options

You should not see "Password" located underneath "Security Key"

If after clicking on it you see "You're all set up"

Press "Windows Key + L" to lock your computer

Log into the machine using your full Windows 11 password

You should be all set!

Go to your other computer and try out your credentials.

Hope this helps!

P.S. You can then turn on the "Improved security, only allow Windows Hello" again and resume only using a PIN. The PASSWORD will now be stored.

Can you provide a screenshot of the error message about being unable to access the network drive?

Hi, this is the error message I get when trying to access a file which is located on the Windows 10 laptop from the Windows 11 laptop. Please remember in the original question asked, there was no problem accessing files on the Windows 11 laptop from the Windows 10 laptop which is the situation I am also in.

Can you provide a screenshot of the error message about being unable to access the network drive?