what is windows shell experience and why do i get a window telling me to ask for permission to use it

Anonymous
2018-06-12T02:56:41+00:00

When I log in, a window opens on my desktop with "Microsoft family features" in the heading, telling me to ask for permission to use "Windows Shell Experience". My account is the adult account in my family and there should not be any Microsoft family restrictions on my account. Why am I getting this window?

Windows for business | Windows Server | Performance | Windows desktop and shell experience

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  1. Anonymous
    2018-07-06T04:21:14+00:00

    Same issue here. Looking how to solve it.

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  2. Anonymous
    2018-07-05T13:31:51+00:00

    I have the same question, thank you

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  3. Anonymous
    2018-07-05T06:57:16+00:00

    I have the same issue on my daughter's laptop when I'm logged with my (adult) account tonight after my daughter told me she thinks her laptop is broken.

    I've tried to add shellexperiencehost.exe to the set of "Always Allowed" apps but can't seem to find a way of doing that even though there's a section for it in my Family account. I guess that section is intended for purchased apps from the Microsoft store.

    If a patch isn't provided soon, I'm going to have to abandon Microsoft Family. It has limited usefulness anyways since I just removed the time restriction for my daughter and website filtering only works with Edge.

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  4. Anonymous
    2018-07-04T23:05:41+00:00

    Exact same Windows Shell Experience error hits on the Windows Japanese version also since last big update.  Microsoft should address this issue!

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