reset authenticator

Question

reset authenticator

Anonymous

my phone is stolen, and I want reset authenticator from this account ********.onmicrosoft.com

please help me argent issues this account I manage my windows server license from this account.

note: I tried to log in with another way, but this mail doesn't connect with any way the connect with authenticator only

I want open ticket to solve this issue or contact with agents or email support for Microsoft

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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2 answers

Answer 1

Anonymous

I will try. thanks

0 comments

Answer 2

Hello,

Have you tried to complete a recovery report through Recover your account (live.com)?

Or try contact with an agent by following the steps listed in another thread: Hacked Microsoft account with altered recovery email. - Microsoft Community

Keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to help with the process.

Help with the Microsoft account recovery form - Microsoft Support

I hope this information helps.

Best regards,

Karlie Weng