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We run a POS service through an RDP Client that runs on AWS, and we are experiencing slow network printing. When the document is supposed to print it will spool and display "Printing" but nothing is spit out (later shows failed). It will take anywhere from a couple of seconds when it works properly into the tens of minutes. We have firewall rules in place that take the incoming Ip addresses and only accepts those from AWS and the remote services we require. We have also checked SNMP, DNS, DHCP, Port #s, Drivers, etc. Any follow up questions would be great!
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Not a problem. I did get support in this issue. Our response times are good with only 2% drop. I did also find that our IP from AWS is correct and only one was is required. However no software changes have been made in the firewall.
Thanks for your reply!
