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After installing KB5040430, we are seeing issues on the Server 2019 Remote Desktop Gateway on RDS.
Faulting application name: svchost.exe_TSGateway, version: 10.0.17763.3346, time stamp: 0xb6a0daab
Faulting module name: aaedge.dll, version: 10.0.17763.6054, time stamp: 0xce1c5805
Exception code: 0xc0000005
Fault offset: 0x000000000005abe2
Faulting process id: 0x1db0
Faulting application start time: 0x01dad38ae65f65ae
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: c:\windows\system32\aaedge.dll
Report Id: bbb10a26-fc25-4bba-9ed8-45c2eff5f5ba
Faulting package full name:
The system was operating normally before the Windows Update.
What steps can be taken to resolve this issue please?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The response I got from my support case a few weeks ago was that the fix for this is available in 9D.24 (out of band) and 10B cumulative monthly rollout for all server versions. I am guessing that this means we have to wait until the October release.
@Dustin Winger1 And yet the September KB release notes state the issue was fixed. Either they didn't update the release notes properly or they really thought they had fixed the issue. 🤷♂️
@aw.windowsnutzer What OS version are you seeing the issue with?
I have Windows Server 2022, the only change is that the crash no longer occurs regularly every 30-40 minutes, but sometimes only after 90 minutes.
I still experience the issue on Server 2019.
I got some clarification from Microsoft. It looks like their release notes were incorrect.
With reference to you email below 9D.24 represent month of September, and 10 B represent month of October. Whereas D.24 is generally released in 4th week of the month and B is released on 2nd week of the month. We will keep you posted.
