I patched our server about two hours ago and so far so good. I have users that have been connected for over an hour and a half now. Before they were dropping every 15-30 minutes. Looks like we're good.
Remote Desktop Gateway frequent disconnects after KB5040430
After installing KB5040430, we are seeing issues on the Server 2019 Remote Desktop Gateway on RDS.
All users get disconnected approximately every 30-60 minutes, and the following is logged in the Application log on the RD Gateway:
Faulting application name: svchost.exe_TSGateway, version: 10.0.17763.3346, time stamp: 0xb6a0daab
Faulting module name: aaedge.dll, version: 10.0.17763.6054, time stamp: 0xce1c5805
Exception code: 0xc0000005
Fault offset: 0x000000000005abe2
Faulting process id: 0x1db0
Faulting application start time: 0x01dad38ae65f65ae
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: c:\windows\system32\aaedge.dll
Report Id: bbb10a26-fc25-4bba-9ed8-45c2eff5f5ba
Faulting package full name:
Faulting package-relative application ID:
The system was operating normally before the Windows Update.
What steps can be taken to resolve this issue please?
Windows for business | Windows Server | Performance | System performance
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Anonymous
2024-10-09T19:40:43+00:00 -
Anonymous
2024-10-10T09:27:26+00:00 Thanks all for your feedback.
We installed the October patch 8 hours ago, and have had no issues.
Hopefully we can put this behind us now.
Have good days, everyone! -
Anonymous
2024-10-14T06:18:12+00:00 A recent cumulative update on October 8, 2024—KB5044281 has a fix to this issue. https://support.microsoft.com/en-au/topic/october-8-2024-kb5044281-os-build-20348-2762-e063059c-9122-4324-86e8-4f6f3383a20a