Remote Desktop Gateway frequent disconnects after KB5040430

Anonymous
2024-07-11T14:39:08+00:00

After installing KB5040430, we are seeing issues on the Server 2019 Remote Desktop Gateway on RDS.

All users get disconnected approximately every 30-60 minutes, and the following is logged in the Application log on the RD Gateway:

Faulting application name: svchost.exe_TSGateway, version: 10.0.17763.3346, time stamp: 0xb6a0daab

Faulting module name: aaedge.dll, version: 10.0.17763.6054, time stamp: 0xce1c5805

Exception code: 0xc0000005

Fault offset: 0x000000000005abe2

Faulting process id: 0x1db0

Faulting application start time: 0x01dad38ae65f65ae

Faulting application path: C:\Windows\system32\svchost.exe

Faulting module path: c:\windows\system32\aaedge.dll

Report Id: bbb10a26-fc25-4bba-9ed8-45c2eff5f5ba

Faulting package full name: 

Faulting package-relative application ID: 

The system was operating normally before the Windows Update.

What steps can be taken to resolve this issue please?

Windows for business | Windows Server | Performance | System performance

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  1. Anonymous
    2024-09-10T19:51:16+00:00

    Ah yeah there was some gumpf at the end of the link. That's updated now, cheers.

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  2. Anonymous
    2024-09-10T19:48:57+00:00

    The Server 2016 link gets a Sorry - Page Not Found error for me.

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  3. Anonymous
    2024-08-22T09:34:51+00:00

    Patch Tuesday Megathread (2024-07-09) : r/sysadmin (reddit.com)

    Check out veloce-dragon post after their MS call. I haven't tried it yet or validated with my own MS call yet so buyer beware.

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  4. Anonymous
    2024-08-22T06:53:45+00:00

    Hi Everyone!. Was there an update on the solution for this?

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  5. Anonymous
    2024-08-21T22:48:55+00:00

    The port 3388 Windows firewall blocks didnt change anything, still crashes when a user disconnects. I didnt try disabling the RPC protocol suggested on the Microsoft learn site. However, the non-public patch that I found on Reddit for Server 2019 did work.

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