Issues with Remote Desktop on Windows 11 after Update 22H2

Anonymous
2022-09-22T13:54:07+00:00

All of our Remote Desktop Users using Windows 11 are having problems connecting to Remote Desktop after installing this update. It just hangs at connecting.

We have found that there is a bug in the Remote Desktop client so that it is only trying the UDP connection and not trying TCP connection. We only allow the port 443 connection through on our firewall.

The only workaround we have found is to make the following change on the Windows 11 computer.

Have to set this value to 1 in the registry for Windows 11 client to work outside the network

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client

KEY VALUE - fClientDisableUDP SET TO 1

Otherwise the Remote client just keeps trying to connect via UDP.

This issue did not start until the Windows 11 update was installed over the last couple days.

Jeff

Windows for business | Windows Server | User experience | Remote desktop clients

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  1. Anonymous
    2022-11-11T21:33:03+00:00

    I don't know on that. Like I noted, I am not an IT guy, just a guy that knows a thing or two about computers. Hope fully someone else can assist here.

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  2. Anonymous
    2022-11-11T21:20:51+00:00

    When I go to

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client

    This is not an option KEY VALUE - fClientDisableUDP SET TO 1

    I have

    UsbBlockDeviceBySetupClases

    UsbSelectDeviceByInterfaces

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  3. Anonymous
    2022-11-11T20:30:42+00:00

    I think you have to do the regedit fix at the beginning of the thread. That seems to be the best fix. I am not an IT person, but I was able to follow the directions and that fixed it. I don't think MS has bothered to release any patches or fixes.

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  4. Anonymous
    2022-11-11T18:48:10+00:00

    I have Windows 11 Home and am having trouble with RDP since the update. Is there a free trail key for the Windows 11 Pro that I can try to see if it slves the issue. I can then buy the actual upgrade if this solves my problem.

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  5. Anonymous
    2022-11-11T10:19:26+00:00

    I have tried that and it has fixed the issue for me

    Thanks

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