Hi David.
We and our customers have applied the latest updates to Windows 11 every time we have had the problem. It works for us.
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All of our Remote Desktop Users using Windows 11 are having problems connecting to Remote Desktop after installing this update. It just hangs at connecting.
We have found that there is a bug in the Remote Desktop client so that it is only trying the UDP connection and not trying TCP connection. We only allow the port 443 connection through on our firewall.
The only workaround we have found is to make the following change on the Windows 11 computer.
Have to set this value to 1 in the registry for Windows 11 client to work outside the network
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client
KEY VALUE - fClientDisableUDP SET TO 1
Otherwise the Remote client just keeps trying to connect via UDP.
This issue did not start until the Windows 11 update was installed over the last couple days.
Jeff
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Hi David.
We and our customers have applied the latest updates to Windows 11 every time we have had the problem. It works for us.
I have the same issue since couple days. Windows 11 with lastest update on both PC. When connecting to a Windows 10 PC, it work. Any solution ? Thank you! I already put the settings in the registry.
I have the latest update and still having issues stating I have the wrong user or password..so sick of this and Microsoft wants to charge for support on an issue that known and many are having the same problem..
If you use a local PIN to log in instead of a password, remote desktop wants the PIN not the password. That may help for some users.
I have the latest update and still having issues stating I have the wrong user or password..so sick of this and Microsoft wants to charge for support on an issue that known and many are having the same problem..
That’s a completely different problem than the Remote Desktop connection freezing while connecting/UDP issue.
I have the latest update and still having issues stating I have the wrong user or password..so sick of this and Microsoft wants to charge for support on an issue that known and many are having the same problem..